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Frequently Asked Questions

FAQs

Find answers to some of the most commonly asked questions. If you're looking for video tutorials on navigating BrickLink as well as other questions relating to managing parts list, view the resources section. 

Shipping & Returns

Where is my order shipped from?

All orders are shipped from the United States via the United States Postal Service (unless otherwise indicated). Tracking information and insurance are provided at no additional charge. Insurance is provided up to the value of the purchase. International orders are shiped with USPS in conjunction with a 3rd party fullfillment for the best possible rate. International orders will have a declared value. Any import duties or fees are the responsibility of the buyer.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

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What shipping carriers do you use?

I partner with all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Can I return my purchase?

Due to the specialized nature of this product, all sales are final.

Parts List

I purchased a UCS collector series manual. How do I get a parts list?

After purchasing the manual, you will be sent an XML parts list that is compatible with Bricklink and Brickowl.

What do I do with the XML parts list?

The XML parts list references all the parts, colors and quantities needed for the build. You can upload the parts to a wanted list on BrickLink (the most popular), or BrickOwl. These websites allow you to keep track of what you have versus what you need. As more people buy the same parts over and over, parts may become more expensive.

How much do parts cost?

There are several factors that affect cost. Purchasing new parts versus used parts or buying domestic versus internationally can greatly affect the overall cost of the build. Sourcing parts from your own LEGO® inventory will greatly reduce the cost of the build. Skill as well as patience can also be a factor. Part estimates are listed in the "Specifications" section on the MOC's detail page.

Does your build contain rare parts?

Part of the design process involves optimizing the build to use the least amount of rare parts as possible. If a rare part is used, an alternative option with part substituions is also included. While some parts may not be rare today, they could become more expensive or harder to find as more people buy the same parts over and over.

Do your instructions come with parts?

Unless you are purchasing a kit, all parts must be purchased separately through places like BrickLink.com, BrickOwl.com or LEGO Online Pick A Brick. Both UCS collector series manuals and PDF manuals include the option to purchase printed parts. These specialized parts are mentioned on the purchase screen. Some printed parts are included while others are available for an additional charge.

General

Why print in limited quantities?

Just like LEGO offers exclusive limited releases, Brick Wars also releases limited print versions of instructions. Just as much thought, design and effort are put into the UCS collector series manuals as the MOCs themselves. Since UCS builds are larger, Brick Wars limits the number of people who can buy the MOC. This means finding and buying parts are more affordable. You also end up with an incredibly rare MOC that very few people in the world will be able to build once the instructions are sold out.

Do you offer PDF instructions?

Brick Wars offers PDF / digital copies of select MOCs. However, limited edition UCS collector series manuals will not be offered as a PDF download. UCS collector series manuals are more expensive to produce and therefore cost buyers more money. It wouldn't be fair to those that purchased a limited release only to have it offered up as as PDF version.

How do pre-orders work?

When a new project is announced, I set a goal to help fund the entire project. This includes the printing of the manuals, printing unique tiles, in addition to UCS Printed Plaques and UCS Stickers. Once the goal is met, the project is sent to the print company.

Printing takes about 4 - 6 weeks from the time the project is fully funded. After I receive the manuals, I immediately ship out orders in the manner they were received.

Are pdf instructions emailed immediately?

In order to protect from digital theft, Brick Wars uses a third-party service to distribute digital downloads as well as the XML parts list. It usually takes a few minutes to a few hours depending on when the order is placed. Most digital downloads files are sent within 4 hours.

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